Printing Issues

This guide will help you resolve your printing issues.

Step 1

Locate the Paper Cut icon, it is a green icon that looks like this. It will be on your taskbar.

Step 2

If you can’t find it on your task bar you can find it here.

Step 3

To sign into PaperCut, click on “Sign in to install” Then enter your firstname.lastname along with your Josie Password.

Step 4

Ensure that you select the correct printer when printing. You have two options: [SHC-FollowMe-Colour MFD] or [SHC-FollowMe-Grayscale MFD].

Step 5

Make sure printer is not selected on “Microsoft Print to PDF”

choose between the Colour printer or the Grayscale printer.

Step 6

Simply click the print button, and your document will be ready for you at the printer.

Great job! You've successfully resolved your printer issues all on your own.